The Ipsos Healthcare Stakeholder Community

Algemene voorwaarden van de Healthcare Stakeholder Community

Inwerkingtreding: 4 januari 2018


Deze algemene voorwaarden vormen een bindende overeenkomst tussen u (hierna "u" of "lid") en de Healthcare Stakeholder Community (hierna "we/wij" of "Healthcare Stakeholder Community"), die wordt beheerd door Ipsos Healthcare (een divisie van Ipsos Mori UK Ltd, een in Engeland geregistreerd bedrijf onder nummer 01640855), en zijn van toepassing op uw gebruik van en deelname aan het panel van de Healthcare Stakeholder Community (hierna "gemeenschap"). LEES ALLE ALGEMENE VOORWAARDEN.

Voor deelname aan de gemeenschap wordt u geacht akkoord te gaan met deze algemene voorwaarden.

We reserve the right, in its sole discretion, to modify or change these Terms and Conditions, in whole or in part, at any time. Any modified or changed Terms and Conditions will be made available to you via a notification email and published on our website . Changes become effective upon posting. Therefore, please check the website periodically for the most current Terms.

Continued participation in the Community after notification is considered acceptance of the modified or changed Terms and Conditions.

Our Services to Members

This Community allows you access to Services including but not limited to invites to participate in market research surveys offered by the Community or its clients ("Sponsor") . As selection is random, we do not guarantee that you will be invited to participate in market research surveys.
All Members are subject to verification checks including third party tracking.


In order to participate in the Community, you must be an active and fully registered Healthcare Professional in good standing with Healthcare Stakeholder Community, with accurate, complete and updated information. To become a registered member of Healthcare Stakeholder Community, you must first complete the registration survey. Upon registration you will receive a confirmation e-mail from Healthcare Stakeholder Community until you reply to this confirmation e-mail, you are not considered a registered member of the Community.

Please note that we may deny registration if you:

  1. Use a false or misleading name, address or e-mail address to create or use a member account;
  2. Provide false or misleading information to any entity involved in the Community;
  3. Fail to properly complete the registration form;
  4. Have previously had your registration with Healthcare Stakeholder Community cancelled or terminated; or
  5. Activate or use more than one account; duplicate accounts are subject to cancellation with all accumulated honoraria forfeited.

All active Healthcare Stakeholder Community members have an honoraria account and are eligible to participate in the Community and earn honoraria.

The member is the only individual authorized to use his/her account. Any use of the account by individuals other than the member is considered unauthorized use and may be grounds for termination and forfeit of unredeemed honoraria.

We reserve the right to terminate membership if a member violates these rules or any other rules of Community membership.

Account Updates

Your account will be updated or credited each time you earn honoraria by participating in research. In most cases, your account will be credited a few minutes after completion. Additional participation opportunities may be available, where stated honoraria will be added to the member's account upon successful completion.

Your account will be debited immediately when you request redemption.

In the event of an error, we reserve the right to make adjustments to a member's account.

Your Membership

We reserve the right to terminate your membership and close your account at any time.

Healthcare Stakeholder Community will terminate membership and revoke any and all honorarium awarded to that member or credited to that member's account on the following grounds:

(a) A member provides false or incomplete information during the registration process;
(b) A member registers through unauthorized means or misappropriates another member's registration number;
(c) A member provides false, incomplete or insincere answers to survey questions or commits acts that are likely to cause serious impediment to the quality of research data;
(d) A member has accumulated honorarium due to fraud, mistake or misuse;
(e) A member's account has been inactive for a period of at least twenty four months. A member's account will be defined as 'inactive' if a member has not participated in a study or logged in to the Community website in any consecutive twenty four month period;
(f) A member violates these Terms and Conditions or any terms or conditions of the Healthcare Stakeholder Community website; or
(g) A member engages in any other act that constitutes a violation of any applicable law, statute or regulation as it relates to his or her participation in the Community.

Member Representation and Warranty

You represent and warrant that, if you are a medical professional, that you are qualified, practicing and in good standing in the country stated in your profile. You represent and warrant that your profile information is true and up-to-date.

You represent and warrant that you have obtained, if required, authorization from your employer to participate in the Community

If you cannot make this representation, you must not use the Community.


The value of your Honoraria will be communicated to you prior to survey participation, is dependent on the time, complexity and regulations applicable in your jurisdiction. We reserve the right to appoint third party processors to process and administer any honoraria or incentives. When using third party providers, we take every care reasonable to ensure your privacy is protected. For more details on how your privacy is protected also see our Privacy Policy.

You agree that We shall make lawful disclosure of Honoraria payments to government and regulatory bodies where such requirement exists.


You are responsible to declare any taxes, if due, to your local financial authorities as a result of honoraria or incentives that you receive. We will not be liable for any taxes or for providing any assistance on tax matters.

Expiration of Honoraria accounts

Honoraria never expire as long as you continue to be an active member of the Community and as long as the Community remains in effect. However, if you unsubscribe from the Community or if your membership is terminated, your account will be closed after 30 days. At that time, all unredeemed honoraria will be forfeited.


Honoraria cannot be transferred between member's accounts.


Redemptions can be successfully processed at member's will. Any claim concerning honorarium not accurately credited to the member must be received by Healthcare Stakeholder Community within 30 days from the date of participation for which honorarium are claimed. We are not responsible for lost or stolen member honorarium documents or honorarium.

For Electronic Funds Transfers, payment will be made to the member's most recent bank account stated in the honoraria survey. Members are obligated to update their accounts so that Healthcare Stakeholder Community has the correct account details. We are not responsible for the consequences of any incorrect records, including bank account details.

Gift Cards

Gift cards are subject to the terms and conditions (policies, redemptions, expiration dates) established by the issuing retailer and are subject to change. Certain retailers and/or denominations may be unavailable. It is the member's responsibility to ensure vouchers and gift cards are redeemed before expiration.


Mailed honoraria is shipped via First Class Mail. In some circumstances we may ship via other carriers such as UPS. Please allow up to 4-6 weeks for delivery.

Community Duration & Changes to Rules

We reserve the right at any time to withdraw this Community or to modify, amend or supplement these rules, in its sole discretion.


This Community and your participation in the Community is subject to the Panel Privacy Policy, located at


As a research participant, you may be asked to review new concepts, products and packaging that are still in the early stages of development. You may come in contact with, be allowed to see or use or otherwise have access to certain non-public, confidential, proprietary, or trade secret information or material (collectively, "Confidential Information") that are the sole and exclusive property of the Sponsor of the research in which you will be participating, including, without limitation, information with respect to the Sponsor's products (the "Products"). You must not copy, print, store, forward or disclose to anyone by any means, the Confidential Information you will have access to, and must not use the Confidential Information for other purpose than the purpose for which it was disclosed to you.

We shall own and retain exclusive ownership upon Healthcare Stakeholder Community trademarks, logos, copyrights, any content of Healthcare Stakeholder Community website and other intellectual property rights ("Healthcare Stakeholder Community IP"). You may not use or reproduce any of Healthcare Stakeholder Community IP without Healthcare Stakeholder Community's prior written consent. Nothing in this Contract shall be construed as granting you any license, right, title or interest in any Healthcare Stakeholder Community IP, or any patent, trademark, copyright, know-how, or similar right now or hereafter owned or controlled by Healthcare Stakeholder Community.

Adverse Events Disclaimer

We are obligated to pass our client details of adverse events that are mentioned during the course of market or clinical research. Although in market or clinical research what you say will, of course, be treated in confidence, should you raise during the research an adverse event in a specific patient or group of patients, we will need to report this even if it has already been reported by you directly to the company or the regulatory authorities. In such a situation you will be asked whether or not you are willing to waive the confidentiality given to you under the Market Research Codes of conduct specifically in relation to that adverse event. Everything else you say during the course of the survey will continue to remain confidential, and you will still have the option to remain anonymous if you wish.

Intellectual Property

By participating in our Community, you agree to transfer all Intellectual Property in your Responses to us and/or the Community's Sponsors.

Permission to recontact

By participating in our Community, you agree to being recontacted by us at a later date specifically related to your participation in our Community, for the purposes of clarification, quality control, data validation, follow-up or later stage participation in our Community or additional services that may be made available via the Community.

Limits of Liability

You agree to indemnify, defend and hold harmless Healthcare Stakeholder Community and each of its respective officers, partners, publishers, managers, employees, agents and attorneys, from and against any and all liabilities, claims, actions, suits, proceedings, judgments, fines, damages, costs, losses and expenses (including reasonable attorneys' fees, court costs and/or settlement costs) arising from or related to: (i) your membership within the Community and to your participation within research surveys conducted by Healthcare Stakeholder Community, (ii) any third party claims, (iii) any breach by you of these Terms and Conditions.

Any unlawful or disparaging action caused by you during your membership within the Community and to your participation within research conducted by Healthcare Stakeholder Community, that may be considered a violation of criminal and/or civil law shall entitle Healthcare Stakeholder Community to seek all remedies in this regard against any unlawful or disparaging action to the fullest extent permitted by law and in equity. Healthcare Stakeholder Community disclaims any warranties, express and implied, related to your membership within the Community and to your participation within research conducted by Healthcare Stakeholder Community and Healthcare Stakeholder Community shall have no liability whatsoever (including without limitation liability for any indirect, special, incidental or consequential damages), to you or any third party, for your membership within the Community and to your participation within research conducted by Healthcare Stakeholder Community.

You also agree that you release and forever discharge the Sponsor, Healthcare Stakeholder Community, each of their affiliated companies and their respective officers, directors, shareholders, employees, and agents from and against all claims, lawsuits, causes of action, demands, losses, liabilities, obligations, judgments, damages, costs and expenses of any kind (including reasonable attorneys' fees) arising directly or indirectly out of: (i) any injury, death, property damage or other damage sustained or allegedly sustained by you resulting from the distribution, sale, consumption, use or contact with the Product in connection with the Product test and evaluation research, except for any injury or damage which may be caused by the Sponsor's gross negligence; and (ii) your participation in the product testing research or any other research conducted by Healthcare Stakeholder Community.

Governing Law

This Agreement shall be governed by, and interpreted and construed in accordance with, the laws of England without regard to conflicts of law principles that would require the application of any other law.

For further details regarding any of these rules, please Contact Us.

By checking the box at registration that I agree that I have read & understood the text above. I also agree that I will keep all information shared with me as part of my survey participation such as product ideas & concepts strictly confidential.
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